Privacy Policy

Last updated: 07 November 2025

SkillVerge Pro (“we”, “our”, “us”) provides qualification improvement and skill-building programs. We process data according to EU and Czech regulations, including the GDPR.

1. Data Controller

SkillVerge Pro s.r.o.
Budějovická 3a, 140 00 Praha 4-Michle,
Czechia
Email: privacy@skillvergepro.com

2. Personal Data We Process

  1. Identification data: name, surname, contact details.
  2. Account data: login credentials, progress records.
  3. Learning activity: enrolled courses, assignments, feedback.
  4. Technical data: IP, browser, device type, timestamps.
  5. Communication data: messages, tickets, surveys.
  6. Cookies: described below.

3. Purpose of Processing

  1. Provide access to educational services and records.
  2. Authenticate and manage accounts.
  3. Ensure platform stability and prevent misuse.
  4. Communicate updates, materials, and event information.
  5. Improve course quality based on feedback.

4. Legal Basis

  1. Contract performance for program delivery.
  2. Legal obligation for billing and records.
  3. Consent for newsletters and optional cookies.
  4. Legitimate interest for analytics and security.

5. Retention

We store account and course data during your subscription and up to 3 years after termination unless longer retention is required by law.

6. Sharing & Processors

We collaborate with hosting, analytics, and support providers under GDPR-compliant contracts. We never sell personal data.

7. Transfers

Data may be transferred outside the EEA with adequate protection under Standard Contractual Clauses.

8. Your Rights

  1. Access, correct, and delete your data.
  2. Restrict or object to processing.
  3. Withdraw consent anytime.
  4. Request data portability.
  5. Complain to ÚOOÚ or your authority.

9. Security

Data is encrypted in transit and stored securely. Regular audits ensure ongoing protection.

10. Cookie Policy

We use cookies for essential operation, analytics, and personalization. You can manage preferences in our cookie banner.

  1. Necessary: session and authentication cookies.
  2. Preferences: language, layout, and saved settings.
  3. Analytics: anonymized usage metrics.
  4. Functional: media and interactive tools.

11. Children

Our services are for adults; we do not knowingly collect data from minors under 16.

12. Contact

Email privacy@skillvergepro.com for any privacy requests.