Terms & Conditions

Last updated: 07 November 2025

1. Scope

These Terms govern access to and use of the SkillVerge Pro website, learning platform, courses, mentoring, and related materials.

2. Eligibility

Our services are intended for adults (18+). By using the platform, you confirm you have authority to enter into this agreement.

3. Accounts & Access

  1. Provide accurate information during registration and keep credentials confidential.
  2. You are responsible for all actions under your account.
  3. We may suspend or limit access to protect users, ensure integrity, or comply with regulations.

4. Services & Modifications

We may update content, schedules, or features to improve quality or meet legal requirements. Material changes will be announced on the site or by email.

5. Acceptable Use

  1. No unlawful, abusive, or deceptive activity.
  2. No attempts to bypass security, test vulnerabilities, or disrupt services.
  3. No unauthorized sharing, copying, or resale of course materials or access.
  4. Respect other participants in all community spaces.

6. Intellectual Property

All text, media, and learning artifacts are owned by SkillVerge Pro or licensed to us. You receive a limited, non-transferable right to use materials for personal learning while subscribed.

7. Plans, Fees & Billing

  1. Plan prices are displayed at checkout and may change prospectively.
  2. Recurring plans renew until canceled according to Section 9.
  3. Taxes or required charges may apply depending on your region.

8. Certificates & Verification

  1. Certificates reflect module completion and assessment results on the platform.
  2. We may provide verification links or documents upon request.
  3. Misuse or falsification of certificates is prohibited.

9. Service Cancellation and Refund Policy

  1. Cancellation by You: You may cancel recurring plans anytime in account settings. Access continues until the end of the paid period.
  2. Refunds: Refunds are generally not issued for partial periods already started. If a material service issue prevents reasonable use, contact support within 14 days; we will assess case by case.
  3. One-off Events & Workshops: You may request cancellation up to 7 days before start; a credit or refund may be offered at our discretion.
  4. Consumer Rights: Statutory rights in the EEA may apply. If you request immediate start of a digital service, the withdrawal right may be affected as permitted by law.
  5. How to Request: Email support@skillvergepro.com with account email, purchase reference, and reason.

10. Corporate Enrollments & Team Seats

  1. Admins may assign seats to team members and manage access periods.
  2. Seat transfers are allowed only within the same organization and plan rules.
  3. Shared credentials are prohibited.

11. Third-Party Tools & Links

  1. We may integrate third-party tools for video, chat, or assessments.
  2. External sites are governed by their own terms and privacy practices.

12. Term & Termination

  1. These Terms apply while you use the services.
  2. We may suspend or terminate access for violations or risks to the platform.
  3. Upon termination, your right to use materials ceases except as expressly permitted.

13. Disclaimers

Materials are educational. Outcomes vary by individual and context. We do not provide legal, medical, or tax advice and make no promises of specific results.

14. Liability

To the extent permitted by law, we exclude indirect, incidental, or consequential damages. Mandatory consumer protections remain unaffected.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Czech Republic. Courts in Prague have jurisdiction, without prejudice to mandatory consumer venues where applicable.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced on the site or by email.

17. Contact

SkillVerge Pro s.r.o., Vodičkova 24, 110 00 Praha 1, Czech Republic
Email: support@skillvergepro.com